Hydrologic Cycle

Diputación de Alicante

Results and commitments

Results of the indicators which reflect the fulfillment of the commitments collected in the Services and Commitments Charter of Hydrologic Cycle

The Area of Hydrologic Cycle edited in 2015 a new Services and Commitments Charter. In this charter are collected both the provided services and the acquiesced commitments for clients, and it is stablished a serial of control indicators.

triptico carta compromisos 1
triptico carta compromisos 2

Results of the indicators at  December 31st 2017:
 

 

INDICATOR
RESULT 2017
% compliance of hydraulic works implementation deadlines
85,71%
number of drafted and sent technical assistances
16
% technical advisories written in deadline
81,82%
number of disseminated publication copies
1,682
number of published news
58
% information requests responded in less than 7 days
96.64%
% customer satisfaction regarding tramitation and concession of subventions
100%
% customer satisfaction regarding executed works
100%
% customer satisfaction regarding technical assistance
100%
% customer satisfaction regarding the hydrologic information provided
100%
number of followers in social networks
4,574 (Facebook)
966 (Twitter)
reach of publications in social networks
358,999 (Facebook)